Now I know some people are thinking well she is just talking about artists and that has nothing to do with me....let me tell you something I studied business, I got into the music side by chance. I will explain a little bit of business to you, think IPhone<----that is a hot product that almost everyone has heard of. In business there are five categories of customers:
1. Loyal Customers: They represent no more than 20 percent of our customer base, but make up more than 50 percent of our sales.
2. Discount Customers: They shop our stores frequently, but make their decisions based on the size of our markdowns.
3.Impulse Customers: They do not have buying a particular item at the top of their “To Do” list, but come into the store on a whim. They will purchase what seems good at the time.
4. Need-Based Customers: They have a specific intention to buy a particular type of item.
5. Wandering Customers: They have no specific need or desire in mind when they come into the store. Rather, they want a sense of experience and/or community.
So what does a business like Apple have to do to keep making the money and bringing in the profits they want??? They have to target the type of customer that will bring them more money by continuing to purchase their product. The marketing and advertising department cannot succeed alone, they need the people that innovate and create new things and ideas. All this information I am giving you today is to say you need to have a plan and make that plan work. Regardless of what you are selling (let it be music, an actual product, or a service) What can YOU do???? Do not depend on others to get you to the next level, linking up with others should be a two-way street, it should not mean you get to take a break.
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